Viesso’s Privacy Policy Highlights

Viesso’s parent company, Viesso USA, LLC (DBA Viesso), understands your privacy is important. We provide this notice in accordance with applicable state and federal laws and because you are a current or potential customer of Viesso. This notice will help you understand what types of nonpublic personal information - information about you that is not publicly available - we may collect, how we use it and how we protect your privacy.

  • We collect nonpublic personal information to process and administer our customers business.
  • We have policies and procedures in place to protect nonpublic personal information about our customers.
  • We do not sell nonpublic personal information about our customers to third parties, i.e., companies or individuals that are not affiliated with Viesso.
  • We do not disclose any nonpublic personal information about our customers to anyone, except as permitted by law or for which you have provided your consent.
  • We do not share or use personally identifiable health information for marketing purposes.
  • Our Privacy Policy applies to both current and former customers.

Mobile Terms of Service - Last updated: April 25, 2022

The Viesso mobile message service (the "Service") is operated by Viesso (“Viesso”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Viesso’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Viesso through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Viesso. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18336342259 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Viesso mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18336342259 or email marketing@viesso.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information.

Questions and Answers That Detail Viesso’s Privacy Policy

What types of nonpublic personal information does Viesso collect?
Viesso and its employees, representatives, agents and selected third parties as authorized by law may collect nonpublic personal information about our customers including, but not limited to:

  • Information provided to us, such as on applications or other forms
  • Information about transactions with us, our affiliates or third parties
  • Information from others, such as credit reporting agencies, employers and federal and state agencies.

The types of nonpublic personal information Viesso collects vary according to the services or products provided, and may include, an as example: income, account balances, some assets, info related to insurance premiums, credit reports, payment history, and previous or past marital status. We also may collect nonpublic personal health information, like medical reports, for certain types of insurance policies in order to underwrite the policy, administer claims or perform other insurance or related functions.

What does Viesso do to protect nonpublic personal information?
We restrict access to nonpublic personal information to those employees, agents, representatives or third parties who need to know the information to provide products and services to our customers.

We have policies and procedures that give direction to our employees, and agents and representatives acting on our behalf, regarding how to protect and use nonpublic personal information.

We maintain physical, electronic and procedural measures to protect nonpublic personal information.

With whom does Viesso share nonpublic personal information, and why?
We do not share nonpublic personal information about our customers with anyone, including other affiliated Viesso companies or third parties, except as permitted by law or with companies for which you have provided your consent.

Examples of the types of companies and/or individuals to whom we may disclose nonpublic, personal information, include attorneys, commercial or private banks, trustees, third-party administrators, insurance agents or insurance companies, insurance support organizations, agencies for credit reporting, registered dealers/brokers, auditors, regulators, transfer agents and reinsurers.

How do we handle cookies?
As you browse Viesso, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising: http://www.networkadvertising.org/choices/. This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.

Does Viesso’s Privacy Policy apply to its agents and representatives?
Viesso’s Privacy Policy applies, to the extent required by law, to its agents and representatives when they are acting on behalf of Viesso.

Please note: There may be instances when these same agents and representatives may not be acting on behalf of Viesso, in which case they may collect nonpublic personal information on their own behalf or on behalf of another. In these instances, Viesso’s Privacy Policy would not apply and the agent or representative should provide you with a privacy notice from other entities which they may represent.

Will Viesso’s Privacy Policy change?
Viesso reserves the right to change any of its privacy policies and related procedures at any time, in accordance with applicable federal and state laws. You will receive appropriate notice if our privacy policy changes. This Privacy Notice is provided to you for informational Purposes only. You do not need to call or take any action in response to this notice. We recommend that you read and retain this notice for your personal files.